Resolving Common Issues with Acronis True Image 2017

Acronis True Image 2017 has been a reliable backup and recovery solution for many users, but like any software, it's not immune to occasional issues. In this article, we'll explore some of the common problems that users have reported experiencing with Acronis True Image 2017, along with possible solutions.

One issue that has been reported is that backups can be manually deleted in Windows Explorer when Active Protection is turned on. This may seem counterintuitive, as Active Protection is designed to prevent accidental deletions. However, it's a known bug that affects some users. To avoid this problem, consider disabling Active Protection or using an alternative backup solution.

Another issue that has been reported is that the Acronis Active Protection notification in the Windows notification area can be incorrectly scaled. This may cause the icon to appear distorted or pixelated. Unfortunately, there is no official fix for this issue yet, but it's being tracked by the development team.

Some users have also reported difficulties when trying to move a backup from a password-protected network to local drives or another share. If you're experiencing this problem, try restarting your computer and then attempting the transfer again.

Additionally, some users have reported issues with Acronis Active Protection blocking the installation and operation of Acronis Access. To resolve this issue, try disabling Active Protection and then reinstalling Acronis Access.

When it comes to recovery, another issue that has been reported is that the Search dialog does not support recovering several files from different versions of a backup. This can be frustrating if you need to recover multiple files from a specific point in time. Unfortunately, there is no official fix for this issue yet, but Acronis is working on improving the recovery process.

Finally, some users have reported that comments are not available for nonstop backups and that backup comments are not visible in the data recovery dialog. While these issues may seem minor, they can be frustrating if you rely heavily on commenting your backups.

In addition to addressing these specific issues, Acronis has also made some general improvements to their software. For example, they have added digital signature validation to ensure the integrity of downloaded updates and fixed issues related to the update download process through insecure channels.

Overall, while Acronis True Image 2017 is a powerful backup and recovery solution, it's not perfect, and users may encounter occasional issues. By understanding these common problems and their possible solutions, you can better troubleshoot and resolve them, ensuring that your data remains safe and accessible.

Acronis true image 2017 issues